Reference Page for CPT 352

NOTE: Unless listed as "optional" these readings are required. They will aid in your contribution to the class discussion, and are considered testable material. The listings which are not available on-line will be on reserve in the library, at the circulation desk. "Optional" references are those which will further your knowledge and understanding of the material. However, you will not be responsible for these readings on tests.

DISCUSSION TOPICS

LEADERSHIP

  1. History of Decision Making
  2. Principles of Effective Administrative Leadership

  3. Leadership and the Customer Revolution
  4. The Ability to Criticize
  5. Making Good Use of Criticism
  6. The History and Theory of Power

CULTIVATING CORPORATE RELATIONSHIPS
  1. Management Mis-Information Systems
  2. Gaining Organizational Commitment (pgs 120-125)
  3. Bases of Power

INSOURCING VS. OUTSOURCING
  1. Information Systems Outsourcing
  3. Two Dimensions of Software Acquisition (optional)
  4. A Two-Level Investigation of Information Systems Outsourcing
  5. The New World of IT Outsourcing
  6. Employement Outsourcing in IS
  7. The New Outsourcing Partnership (optional)

MERGERS & IS CONSOLIDATIONS
  1. Messaging Mergers Shake Up IS Plans
  2. Aquisitions: Are They Good for IS?
  3. Chemical to Call Most IS Shots in Merger With Chase
  4. A Mutually Beneficial Merger

RECRUITMENT & RETAINMENT OF EMPLOYEES
EXECUTIVE RECRUITING
  1. The Entrepreneur

QUALITY CONTROL
  1. Overview of Total Quality
  2. Horror Stories & How to Avoid Them
  3. The Pillars of Quality
  4. A System of Profound Knowledge
  5. The Deming Prixe vs. The Baldridge Award (optional)

STRATEGIC PLANNING
  1. Plan Your Enterprise Architecture
  2. 1.1 What is Strateigc Information Planning?
  3. 1.2 Elements in Systems Planning
  4. 1.3 Conceptual Aspects of Planning (optional)
  5. 1.4 Is Strategic Planning Really Necessary? (optional)
  6. Comprehensive Managerial Planning (optional)

ASSESSMENT
  1. Measuring IS: How Does Your Organization Rate?
  2. Beating The Clock
  3. Utilitarians at the Gate
  4. Learn From Your Failures

BUSINESS PROCESS REDESIGN (BPR)

  1. Re-Engineering MIS for the Electronic Commerce
  2. Business Process Innovation - What Is It?

DIVERSITY

WOMEN & THE GLASS CEILING

  1. Ethical Considerations in Gender-Oriented Entertainment

ETHICS

  1. Computer-Based Decision Making: Three Maxims
  2. Ethical Concepts and Information Technology
  3. Ethical Issues in Computer Security
  4. The Development of the Leader as a Moral Person (pgs 98-105)
  5. The Ethics of Power
  6. Altruism: It's Characteristics and Manifest Behaviors (optional)

THE VIRTUAL OFFICE
  1. Virtual Managers
  2. Have Office, Will Travel
  3. Pulling the Strings
  4. PDA's Do You Need Them? (optional)
  5. Frequently Asked Questions on Telecommuting
  6. Resources for Exploring the Topic of Telecommuting
  7. Successful Management in the Virtual Office
  8. Working at Home: A New Career Dimension

COMPUTER MEDIATED COMMUNICATION -
THE EMERGENCE OF MULTIMEDIA IN BUSINESS COMMUNICATIONS
  1. Game Plan
  2. Interpreting the Truth
  3. Accentuate the Positive
  4. Eliminate the Negative
  5. Securing the Commerical Internet

GROUPWARE
  1. The Case for Groupware (entire packet)
  2. Is Freeware Worth It?
  3. Special Delivery For E-Mail Users
  4. License to Kill (optional)
  5. It's About Time (optional)
  6. A False Rivalry Revealed (optional)

    7. QSB TOPICS

    TRANPORTATION/TRANS-SHIPMENT & ASSIGNMENT MODELS
    1. Dynamic Assignment Problem
    2. A Decision Support System for Intermodal Transportation
    3. Ch 6 - The Transportation Model
    4. Ch 8 - The Transportation and Assignment Problem
      Section 8.2.3 only
    5. 7.6 - Solving The Assignment Problem: The Hungarian Method
    6. 8.3 - The Assignment Problem (optional)

    PROJECT SCHEDULING/MANAGEMENT
    1. Chapter 11 - Network Models: PERT/TIME and PERT/COST
    2. Ch 11 - Project Management & Control (pgs 357-383)
    3. Runaway Projects: Early Warning Signs
    4. Look Before You Leap
    5. Chapter 9 - Project Scheduling and Control Using CPM and PERT (optional)
    6. Chapter 6 - PERT/CPM Network Models (optional)

    DECISION ANALYSIS
    1. Decision Models (pgs 543-571)
    2. 13.3 - Markov Decision Theory (optional)
    3. 3.3 - Decision Theory (optional)

    QUEUEING THEORY

    1. Queueing Theory and Mathematical Simulation

    2. Chapter 14 - Queuing Theory (14.1 & 14.2 only)

    3. 15.3 - Queuing Systems and Structures
      15.4 - Queuing Models
      15.5 - Models and Their Applications (optional)
      15.6 - Finite Population Models (optional)

    4. Queuing Analysis: Waiting-Line Problem

    GENERAL REFERENCES

    Academic Journals in MIS
    Crossroads (Electronic Publication of ACM)
    RAIN Community Telecomuting Center
    IS World Decision Support Systems Reference Page

    CPT 352 Course Page